Connection and portal help

A rejected destination and a broken connection need different responses.

Destination full, private or not ready

These are portal-entry decisions. Your current world is retained when the request is rejected before departure. Choose another destination, check access, or wait for availability to change.

Authentication or session failure

Return to Access and authenticate again when instructed. A missing or failed room can require ending the current connection; a normal action rejection should not be treated as a reason to disconnect everyone.

Network interruption

Check connectivity and allow the current reconnection flow to finish. If a state-changing action was in progress, inspect the resulting state before retrying. A timeout does not prove the server did nothing.

Still failing?

Record the destination, time, code and trace ID if shown. Include whether failure occurred before departure, during loading or after entry. Send a useful report.